Lagoped provides repairs for outdoor clothing

Do you have a hole in your EVE waterproof jacket? Are your Ptarmigan hiking pants ripped? Has the seam of your PHANTOM technical fleece come undone? Don't panic! It's not the end of the life of your Lagoped outdoor clothing .

At Lagoped, we firmly believe that our mountain clothing has a second life (or even a third or fourth). If you have a minor issue with your Lagoped garment, we encourage you to contact us for repairs rather than throwing it away. We'll explain why this is important and how to repair your adventure clothing with Lagoped.

In 2024, the answer to this question may seem obvious to many people, and we're glad of that. For the others, here's a quick recap.

Why would a clothing brand encourage its customers to repair a garment rather than throw it away and buy a new one? Because Lagoped is much more than just an outdoor clothing brand. Lagoped was created to share common values ​​and passions—a love of the mountains and nature—and is based on strong commitments: Lagoped clothing is designed and manufactured in Europe, using recycled materials . In our approach to clothing and outdoor sports, we don't envision putting waterproof jackets, ski pants, or hiking pants on the market that will be discarded and replaced after a single season. Our outdoor clothing is made to last , and for many good reasons.

🧷 Choosing to repair means reducing the impact of our wardrobe and the demand for new natural resources (water, raw materials, etc.) needed to produce new outdoor clothing.

🧷 Choosing to repair means valuing artisanal know-how or even maintaining one's sewing skills for the more resourceful.

🧷 Choosing to repair means maintaining and strengthening the emotional connection with our clothes and prolonging the memories created with outdoor clothing that accompanies us on our greatest adventures. It also means giving a second life to outdoor clothing that fits you like a glove.

🧷 Choosing to repair is a conscious act, a fight against the throwaway and ephemeral culture .

🧷 Finally, choosing to repair also has a financial advantage , as repairing a technical product represents a lower cost than buying a new product.

In short, if after reading these lines we haven't convinced you yet, don't hesitate to tell us by message , we're curious to know your arguments!

At Lagoped, we believe that every action counts for responsible sporting practice from our mountains to the oceans, and that it is the best way to become one with Nature.

If one of your technical outdoor garments is damaged, we have good news: they are all repairable.

Several solutions are available to you. Local seamstresses and tailors can help with repairs that don't require technical fabrics. For technical clothing, we have two partners who can take care of your outdoor garments using our fabrics (and therefore, the same colors).

Because we are proud of the clothes we have designed, engineered and manufactured, all of our items are guaranteed for 5 years from the date of purchase and under conditions of use in accordance with their intended purpose.

Activating the warranty then allows you to avoid paying the repair costs .

However, we prefer to draw your attention to the fact that this guarantee does not cover wear and tear resulting from improper use of the item, such as a tear due to a fall, a cut by a sharp object (stick), cutting object (ski edge) or a sharp object (ice axe).

If your Lagoped garment no longer meets the warranty conditions (second life, over 5 years old, improper use, etc.), Lagoped will assist you and offer an affordable repair service. The difference? You will only be responsible for the repair and shipping costs.

How do I return an item for repair?

1. Go to the Lagoped webpage.
2. Click on the "Request a repair" link.
3. Fill out the customer service form with the requested information.
4. And we will get back to you quickly with the repair procedure.

What is the repair timeframe?

Please allow 3 weeks from the date you send your item for repair. Occasionally, processing times may be longer if we are experiencing a high volume of repairs. We are doing our best and thank you for your patience.

At Lagoped, we are proud to rely on Green Wolf , European expert in outdoor textile repair, to give our clothes a second life.

Their repair workshops, located in Annecy and Servoz , France, at the foot of Mont Blanc, are Gore-Tex® and Sympatex® certified , allowing them to work with over 40 recognized brands. Their commitment? Green Wolf is dedicated to reducing our environmental impact while maintaining the performance and comfort of your favorite gear. Passionate about outdoor sports, they understand the importance of preserving the environment where we enjoy our activities.

Thanks to their expertise and know-how, they repair a wide range of products, from mountaineering jackets and backpacks to shoes and tents. By choosing Green Wolf to repair its clothing, Lagoped is proud to contribute to more sustainable consumption and the development of valuable local skills.

Since 2021, Green Wolf has offered an online shop providing repair services and personalized advice to individuals. Lagoped recommends this service to all readers of this article for repairing their outdoor clothing and equipment, regardless of the brand.

If a garment has truly reached the end of its life, we invite you to replace your outdoor clothing with responsible brands - such as Lagoped, hoping to meet all your needs (and if not yet, write to us!).

If your outdoor clothing is no longer suitable for demanding sports activities, we invite you to give your garment a second life: what if your waterproof mountaineering jacket accompanied you on your family hikes?

As always, take care of yourself and your clothes.