Warranty & Repair
The Lagoped warranty
At Lagoped, we firmly believe that our mountain clothing has a second life (or even a third or fourth).
If you encounter a small problem with your Lagoped garment, we invite you to contact us to repair your garment rather than throw it away.
What does the Lagoped warranty cover
IS MY REPAIR COVERED BY WARRANTY?
5-year warranty: manufacturing defects (seams, logos, snaps). Full coverage (transport included via Chrono label).
2-year warranty: zipper problems. Repair carried out by our partner Greenwolf (shipping costs at the customer's expense, unless recently purchased within 6 months).
Special cases:
- Waterproofing : diagnosis at Greenwolf (customer shipping costs).
- Snags/Wear : not covered by warranty, but we have a paid repair solution.
ARE YOU OUT OF WARRANTY?
Don't throw away your garment! Fill out our repair form and we will put you in touch with Greenwolf for a fair-priced repair (estimate provided).
REGISTER YOUR WARRANTY
Thank you for your purchase!
You recently purchased a Lagoped product, and we thank you for it.
If you made an in-store purchase, you can register your product's warranty. To do this, have your receipt ready and click the button below.
If you made a purchase on the lagoped.com website, it is not necessary to register it.
REQUEST A REPAIR
Are you a Pro? We know how important your equipment is. Contact us for priority service and a loan garment, subject to availability.
1 product = 1 form
